Vacation Rental Marketing

IRIS Properties provides comprehensive vacation rental management services in Victoria and throughout Vancouver Island.

From hands-on management, training of staff, guest services, and creating a strong online presence, our aim is to help property owners maximize revenue and minimize risk with their vacation rental properties.

Solutions

•Professionally designed websites, SEO, branding, photography

•24/7 guest services

•Yield management to maximize ADR (average daily rate)

•Scheduling for housekeeping and maintenance

•Guest management; Check-in & Check-out solutions

•Home monitoring systems (decibel meters, air quality sensors)

•Renter screening services

Marketing

  • Our talented team of marketers, copywriters and designers will attract the right guests to your online listings and website. Your property will receive added exposure through our extensive marketing efforts, which include highly targeted search, display and social media advertising. We have extensive experience in vetting potential renters to ensure that they are a good fit for your home.

Rental Management

  • We create your listing, conduct professional photography of your home, answer all questions from potential guests during the sales process, and provide concierge services before and during every guest booking.

  • We handle all booking arrangements, payment flows, and daily guest communications.

Concierge Service

  • Send a welcome email in the weeks prior to guest arrival to coordinate

  • Assist in the creation of an itinerary with activities

  • Ground-transportation services to/from the airport

  • Property tour

  • Explain the property's policies & safety info

  • Introduce the staff

  • Coordinate purchases for groceries and supplies

  • Visit the property for service supervision at least twice per week

  • Notify the manager or owner of any situation which might arise

  • Assist guests 24/7 during their stay